Matchbook is a sports betting exchange
that has been in business for a decade, and despite withdrawing from the US
market in 2011, continues to be a preferred choice for many punters.
Creating an Account
Sportsbooks and casinos understand the
importance of thin slicing. Punters are going to make their minds up about your
site within minutes of arriving, and so it’s vitally important to make the
sign-up process as speedy as possible.
Matchbook offers a quick and easy sign-up
Getting Money On and Off Site
Every successful sportsbook, or casino,
understands the importance of getting money on and off site.
So, where does Matchbook stack up?
There are many ways to get your money on,
and off the site, and only one of them incurs a charge.
6. Paysafecard (2.5% per transaction
There is also a choice of six different
currencies, and the minimum and maximum deposits suit low and high rollers
To get your money off site you do have
to provide the standard two forms of identification, which is a shame because
this part of the process puts off a lot of punters. That being said, once you
have provided the information, getting money on and off site is very efficient.
There are four main ways that you can
find help at Matchbook.
2. Live Chat
3. Help & Learning Page
The Live Chat function has become a
necessity for sportsbooks, and online casinos, and the representatives working
for Matchbook are very quick to answer your queries, and are very clued up on
Charges and Fees
Matchbook’s slogan is ‘small margins
make a big difference’; and they are true to their word with one of the
smallest commissions in the business at just 1%.
The site promises no hidden fees, but
you need to be mindful about the deposit bonus and make sure that you risk the
same amount you have deposited across one, or a series, of bets otherwise you
will incur a withdrawal fee.
The owners of Matchbook understand there
is no business without the punters. Feedback is key, and to make sure there is
a direct line between what the customer wants, and what Matchbook provides,
there is a ‘feedback’ button very prominently positioned at the bottom right
hand corner of the screen.
Would you like to see a new feature
Press on this button and then leave your
comment. You can also comment on other people’s suggestions, as well as follow
the progress of all suggestions made by the punters.
Matchbook withdrew from the US market in
2011, and along with France, they remain the only countries where you cannot
access the Matchbook sports book; although the company is watching the iGaming
legislation in America with eagle eyes, and will no doubt return when a
sensible solution is found.